Privacy Policy

Last updated: 15/01/25

Hesketh Equity Release (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website heskethequityrelease.com or engage with our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Hesketh Equity Release
Website: https://heskethequityrelease.com
Email: martin@heskethequityrelease.com
Telephone: 07721057002

We act as a data controller for the personal data we collect

2. Information We Collect

We may collect and process the following types of personal data:

  1. a) Information You Provide to Us
  • Full name
  • Email address
  • Telephone number
  • Address or postcode
  • Property details
  • Financial or retirement-related information (where relevant)
  • Any information submitted via contact forms, enquiry forms, or consultations
  1. b) Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Referring website or source

This data is collected via cookies and analytics tools (see Section 8).

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and requests
  • Provide equity release information and advice
  • Arrange consultations or follow-up contact
  • Improve our website and services
  • Comply with legal and regulatory obligations
  • Communicate important service or policy updates

We do not sell your data to third parties.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

    • Consent – where you have explicitly agreed (e.g. contact forms)
    • Contract – where processing is necessary to provide services
    • Legal obligation – where required by law or regulators
    • Legitimate interests – to operate and improve our business (without overriding your rights)

5. Sharing Your Data

We may share your personal data with:

  • Professional advisers (e.g. solicitors, lenders, financial advisers)
  • IT and website service providers
  • Regulatory or legal authorities where required

All third parties are required to respect the security of your data and process it lawfully.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data, including:

  • Secure servers and systems
  • Restricted access to personal data
  • Encryption where appropriate

We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, or to meet legal requirements.

7. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details in Section 1.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk

8. Cookies & Analytics

Our website uses cookies to improve user experience and analyse website traffic.

Cookies may include:

  • Essential cookies (site functionality)
  • Analytics cookies (e.g. Google Analytics)

You can control or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Hesketh Equity Release
Email: martin@heskethequityrelease.com
Website: https://heskethequityrelease.com

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